Welcome to our website. By using this site, you agree to comply with and be bound by the following terms of use, please review the following terms carefully. If you do not agree to these terms, you should not use this site.

Privacy Policy

Last updated: August 25, 2015

Pro Resume Center, LLC ("us", "we", or "our") operates the http://www.proresumecenter.com website (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service, accessible at http://www.proresumecenter.com/policies

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, other information ("Personal Information").

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Do Not Track Disclosure

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.


The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of August 25, 2015 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

  • By phone number: 800-603-6623
  • By email: customerservice@proresumecenter.com
  • By visiting this page on our website: http://www.proresumecenter.com/policies


Terms of Service ("Terms")

Last updated: October 24, 2017

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the http://www.proresumecenter.com website (the "Service") operated by Pro Resume Center, LLC ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.


By creating an Account on our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or any other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Rush Charge Turn-around Time:

Our rush charge fee covers the initial turn-around time - all subsequent edits are returned by end of the NEXT business day, for EACH round of edits.

Rush Charge Fees:

As every client’s background, situation, history and needs are different - rush charges are determined on a case-by-case basis. But as a frame of reference, we do not have any 1-day rush charges below $200, nor any 2-day rush charges below $150. This is in addition to the price of the materials purchased.

Scheduling Consultations & Coaching Sessions

Any included one-on-one consultation or purchased coaching sessions are scheduled after we have received all information requested. This ensures your session is filled with robust conversation that truly helps us highlight your strengths. After we receive all necessary information, we will send a link to our scheduling calendar where you can pick the best date and time for your schedule.

Rescheduling/Missed Consultations & Coaching Sessions

All scheduled consultations/coaching sessions must be canceled/rescheduled at least 24 hours before consultation start time. If we are not notified at least 24 hours before consultation start time that you cannot attend/will be late, either half of the consultation cost or $35 (whichever is greater), will be charged to account for our lost time.

Turnaround Time

We deliver consistently high quality work for all of our clients and strive to meet the agreed upon turnaround time for each of our offered services. Our staff is committed to making sure you receive the highest quality service and deliverables in the most timely manner possible.

In some situations, based on significant delays on your part to provide feedback or requested information, or other unexpected circumstances beyond our control, we may not be able to guarantee a specific delivery time. Also, if a representative from Pro Resume Center, LLC attempts to contact you with questions and you are unreachable for a lengthy amount of time, there may be a delay in service if certain information needs to be discussed before proceeding with the project.

Any add-on option included with your package such as a Cover Letter, Follow-up Letter, LinkedIn® Profile, etc will be delivered upon your request after the primary service you chose is completed.

LinkedIn® Profile Edits:

All LinkedIn® profile edits are completed inside your profile. As such, we will need your profile email address and password to login. You can either create a temporary one for us, or change it after we have finished – either way, all login information is deleted after we have completed our work. Also, we turn OFF all network notifications while in your profile, so your network will not be notified of any changes until you have reviewed, and are ready to drive viewers to your new profile.

LinkedIn® Profile OFFLINE Edits:

If you require that your LinkedIn® profile be completed offline (where we do not have access to your profile) - there is a fee to account for our additional time needed to "test" information inside another live profile, etc. This fee is determined on a case-by-case basis.

Also, if we complete your profile offline, we will NOT be able to:

  • Set up full profile and keyword optimization
  • Ensure your profile is set for ideal visibility, nor update your security settings
  • Update the titling under your name to ensure optimal visibility within your desired industry - to again, further keyword optimize your profile
  • Update your banner photo (there is a real method to what should/should not be used)

Wrap-Up Coaching Call - PLEASE READ:

If you purchase a package that includes a 45-minute wrap-up coaching call - the call must be used within 3 weeks of completion of your materials. If the wrap-up call has not been scheduled within 3 week of completion of your materials - we reserve the right to reduce the call time by 15 minutes - because we will need additional time to get reacquainted with your background, after such a long pause.

Wrap-up Coaching Call Notes:

If a package you purchase includes a wrap-up coaching session - the session is straight time, there is no written feedback following the call. It is important to come prepared, focused and ready to take notes on any topics you would like to record from our discussion.


Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service. However, by posting Content using the Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service.

Pro Resume Center, LLC has the right but not the obligation to monitor and edit all Content provided by users.

In addition, Content found on or through this Service is the property of Pro Resume Center, LLC or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.


When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Pro Resume Center, LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Pro Resume Center, LLC.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Pro Resume Center, LLC.

Pro Resume Center, LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Pro Resume Center, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.


We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


You agree to defend, indemnify and hold harmless Pro Resume Center, LLC and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

Limitation Of Liability

In no event shall Pro Resume Center, LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Downloading Files

Pro Resume Center, LLC cannot guarantee that files accessed via the Service are free from viruses or programs. While we have never experienced any problems in the history of our company, we do make every reasonable attempt to ensure this will not happen.


Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Pro Resume Center, LLC its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

There are many factors at play in receiving calls for interviews or job offers during a job search. Due to circumstances that are beyond our control, like personal interviewing skills, the competition for specific jobs, changes in the job market, economic downturns or depressions and the purview of the company and interviewer, Pro Resume Center, LLC cannot guarantee your job search success. We will however, do everything within our power to make sure you are putting your best foot forward for job search success.


Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Wisconsin, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us.

  • By phone number: 800-603-6623
  • By email: customerservice@proresumecenter.com
  • By visiting this page on our website: http://www.proresumecenter.com/policies


Returns and Refunds Policy

Thank you for shopping at Pro Resume Center, LLC.

Pro Resume Center, LLC is a highly reputable, leading service provider in the career services industry. We are committed to delivering top-notch, high-quality written documents to improve your chances of getting hired. Our company standards exceed the known standards of practice in the career services industry and we are committed to excellence in all that we provide our clients.

Our time investment on your project begins immediately after you have contracted us, far before we begin writing -  it starts with sending and reviewing information, providing guidance and feedback and gathering information on the front end before the included one-on-one consultation is held. As we are a service-based business creating digital products for your use, our service and products are nonreturnable.

We  do not offer any refunds or cancellations, unless we have specifically agreed to such with a client - at our sole discretion.  Our primary goal is to help each client obtain positive results. We welcome your feedback as you move into the job search world and your new position so that we can continue to improve and align our client offerings to garner positive results in the most efficient manner possible.


Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 800-603-6623
  • By email: customerservice@proresumecenter.com
  • By visiting this page on our website: http://www.proresumecenter.com/policies
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